Privacy Policy
Effective Date: 27 July 2026
At Sylbud (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.sylbud.com or purchase products from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Sylbud is an online retailer offering clothing and lifestyle accessories.
Website: www.sylbud.com
Email: info@sylbud.com
2. Information We Collect
We may collect the following personal information:
Personal Information
Full name
Billing address
Delivery address
Email address
Telephone number
Order Information
Products purchased
Order history
Payment status
Delivery information
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral website
Marketing Information
If you subscribe to our newsletter or marketing communications, we may collect:
Your email address
Your communication preferences
You may unsubscribe at any time.
3. How We Use Your Information
We use your information to:
Process and manage your orders.
Deliver products to you.
Provide customer support.
Respond to enquiries.
Improve our website and services.
Prevent fraud and maintain website security.
Comply with legal and regulatory obligations.
Send promotional emails where you have given your consent.
4. Legal Basis for Processing
Where applicable under UK GDPR, we process your personal information because:
It is necessary to fulfil your order.
It is necessary for our legitimate business interests.
We have your consent (such as for marketing emails).
We are required to comply with legal obligations.
5. Sharing Your Information
We only share your personal information where necessary.
This may include trusted third-party service providers who assist us with:
Payment processing
Order fulfilment
Delivery services
Website hosting
Website analytics
Email communications
These providers process personal information only to perform services on our behalf and are expected to protect it appropriately.
We do not sell, rent or trade your personal information to third parties.
6. Payment Information
Payments are processed securely through trusted payment providers.
Sylbud does not store or have access to your full payment card details.
7. Data Security
We use reasonable technical and organisational measures to protect your personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
While we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your orders
Provide customer support
Meet legal, tax and accounting obligations
Resolve disputes
Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
9. Your Rights
Under UK data protection law, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove it.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to read their privacy policies before providing any personal information.
12. International Transfers
Where your personal information is transferred outside the United Kingdom, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Sylbud
Website: www.sylbud.com
Email: info@sylbud.com