Shipping Policy
Effective Date: 27 July 2026
Thank you for shopping with Sylbud.
This Shipping Policy explains how your order will be processed and delivered after you make a purchase from www.sylbud.com.
1. Order Processing
All products are made specifically for each order.
Once your order has been successfully placed and payment has been confirmed, your order will enter production before being prepared for dispatch.
Production times may vary depending on the product, order volume and seasonal demand.
2. Shipping Charges
Shipping costs are automatically calculated during checkout based on factors such as:
Delivery destination
Number of items ordered
Product type
Shipping method selected
The exact shipping cost will be displayed before you complete your purchase.
3. Delivery Times
Estimated delivery times are shown during checkout.
These delivery estimates begin after your order has been processed and dispatched.
Please note that delivery times are estimates only and are not guaranteed.
4. Delivery Delays
Occasionally, delivery may take longer than expected due to circumstances beyond our control, including but not limited to:
High seasonal demand
Courier delays
Customs inspections
Public holidays
Severe weather conditions
Industrial action
Other unforeseen events
Sylbud is not responsible for delays caused by third-party delivery services or circumstances outside our reasonable control.
5. International Shipping
Sylbud ships to many countries worldwide.
Availability of shipping destinations may change from time to time.
International customers may be responsible for any applicable customs duties, import taxes, VAT, handling fees or other charges imposed by their local authorities. These charges are not included in the purchase price or shipping cost unless expressly stated at checkout.
6. Order Tracking
Where available, tracking information will be sent to the email address provided during checkout once your order has been dispatched.
Please allow some time for tracking information to become active after dispatch.
7. Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Sylbud cannot be held responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete address information provided by the customer.
If an order is returned because of an incorrect address, additional shipping charges may apply before the order can be resent.
8. Multiple Items
If your order contains multiple products, they may be shipped separately depending on stock availability, production requirements or shipping logistics.
If this happens, you will not be charged additional shipping unless clearly stated during checkout.
9. Lost or Delayed Deliveries
If your order has not arrived within a reasonable period after the estimated delivery date, please contact us.
We will work with our delivery partners to investigate the issue and help resolve it as quickly as possible.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Sylbud
Website: www.sylbud.com
Email: info@sylbud.com